Jersey City Medical Center Emergency Room - Jersey City, New Jersey

Estephanie Guzman

Muchas espera vine con mi hijos y es orrible

Diaz Wendy

El peor tiempo de espera duramos en emergencia 8 horas

Manyu Dhyani

I wish I could give zero stars. I visited the ER with a high fever, waited over 2.5 hours in severe discomfort, and despite repeated requests for help, I was never seen by a doctor. All they did was check my temperature once—something I could have done at home, and I did that already when I came there. I left without receiving any real medical care, only to be billed more than $2,100 for "services" that were never provided. I feel completely disregarded and exploited. This ER values billing over basic patient care.

Yaa Ankrah

I came there with a severe back bone pain and was told they were waiting for beds but I realized that everyone who came after me were taken inside and never brought back out. After 2hrs of waiting I went to talk to the front desk only for her to tell me they were still waiting for a bed for me. This is not the first time I've been treated this way. Your front desk associates need empathy and not just bypassing anyone and making someone else wait just because they aren't screaming or crying in pain. I don't come to the ER if it is not serious cos I know how to withstand pain but when it's horrible and I come and have to be treated like an idiot then I'll look elsewhere. Just hope that my back doesn't get worse and if it does I'm blaming everyone in that er.

Razia Karrim

If I could choose no stars I would. Been here since 3 . It is now 6:17 and all I needed was an ultrasound to make sure my unborn is ok. I asked for appendicitis scan and ultrasound and they have not helped me. I took blood and urine sample and they still are not doing anything. This hospital is the worst. Will not be coming here when I give birth . Horrible hospital. Really ghetto

Update I’m still here at 8:07 pm and they still haven’t found a way to discharge me or get a doctor to see me and discharge me. Everyone is so unhelpful and no one knows anything.

I got an ultrasound after 3 hours and the woman said I couldn’t take any pictures or even see the screen of MY child. How cruel is everyone here. This hospital needs new ownership or something .

Still 8:26 and cannot see a doctor for them to discharge me .

Lena Roufaeal

Emergency Department Review

I was urgently advised to go to the ER after an intense bout of abdominal pain, a 100.7 fever, and a heart rate hovering between 120-130. I could barely move. Arriving at the ER at 7:30 pm, I handed over documentation from my urgent care visit, which clearly indicated I needed immediate attention.

I understand hospitals can be busy, and I did my best to stay patient and respectful. But at 2 a.m.—yes, after 6.5 hours of waiting—the pain became unbearable. I began vomiting right there in the waiting room. And I wasn’t alone; many others had been waiting just as long, some for 7 hours or more.

I didn’t want to cause a scene, but at that point, I had no choice but to beg for help. Through sobs and waves of nausea, I pleaded with the staff, explaining that my pain was no longer manageable. Only after vomiting in front of everyone did they admit me, roughly five minutes later.

Once I got past the waiting room, the care was stellar. Doctors and nurses were quick, professional, and compassionate, administering IVs and running a CT scan to diagnose and treat me. I’m incredibly thankful for their expertise.

Here’s the harsh reality: the triage system in this hospital is deeply broken. If you aren’t brought in by ambulance or in immediate cardiac arrest, you’ll be left to suffer in limbo. I understand that life-threatening cases must come first, but a 7-hour wait while people writhe in pain? That’s not healthcare—that’s neglect. There has to be a better triage system.

I saw one girl got in fast bec she was throwing a tantrum. Another one got in faster as well bec she was screaming. It feels like priority comes with how irate the person is and not necessarily the urgency of the case. Another guy who had some injuries but was clearly not in life threatening condition but was brought in by cops got priority treatment than me. Meanwhile there I was, trying to be as patient and respectful (all while my colon was slowly bursting in the waiting room). I honestly believe that if my boyfriend hadn’t been there to advocate for me, I could have passed out in my chair, completely unnoticed.

If you're not facing imminent danger, avoid this ER at all costs. Go to a smaller hospital that’s not a trauma center, or be prepared for a nightmarish wait. The healthcare staff inside were wonderful, but the triage system? My god, we as a people deserve better.

S L

I don’t know why people don’t come here and give good reviews who had a good experience, I was admitted in the ER , it didn’t take long they took care of me and the patient care , nurses and Doctors was top notch outstanding for me .
The wait wasn’t long .
It was not crowded .
Bathrooms are clean and everyone doing their job .
Thank you so much for a good experience because due to the reviews I was legit scared of coming .

Again thank you ?

Olgs B

I had back injury from golf accompanied with chest pain and constant headache.
Went to ER hoping to rule out any heart condition. Waiting area is brand new and spotless. I was admitted to do ECG within 20min. After that I had a televisit with a doc which was awkward considering you are in the emergency. Then they took me in and young nurse was extremely professional, fast and diligent. She drew blood, gave pills. Then I was taken for X-ray. Later shift has changed and another, older, nurse took over and the disaster started. She was slow, indifferent, non responsive, made me sit with the catheter in my vain for a long time and wouldn’t check on me when I was ready to leave and was occupying a bed. PURE INEFFICIENCY! Hire young, smart and spry nurses and you ll have no waiting times!!!
OUTCOME: They helped me with muscle pain, but I’m still getting chest pains and have no clue why.